Refund Policy

Last updated: 2026-10-09

Access starts as soon as your payment is confirmed, so payments are generally not refundable. If you were charged twice, paid without getting access, or a fault on our side stopped you using emma for a long time, we refund you or add the missing days. Contact (email) within 7 days.

Not refundable: free days, promo codes, referral rewards, trading losses, and fees paid to MetaQuotes or your broker.